Piping drawn together and T&P valve dripping |
(NOTICE) T&P valve dripping and bottom reversed |
A Customer Complaint Of Water Weeping Or Discharging Periodically From The Temperature Pressure Relief Valve Should Be Handled In The Following Manner:
1. | Check the water heater's temperature pressure relief valve for proper operation | |
a. | If the water heater is gas, set the gas control to the pilot position. If the water heater is electric, shut off power to the heater. | |
b. | Open a hot water faucet and allow the flow of 4-5 gallons of water. then, shut off the faucet. | |
c. | Manually open the water heater temperature pressure relief and determine if the valve will completely reset without water leakage, If the valve dose not seal properly, a new valve should be installed. If the valve closes properly, check water pressure. | |
d. | Turn gas control to on, or turn on power to electric water heater. | |
2. | Check the incoming water pressure. | |
a. | Water pressure should be 80 PSI or less. | |
Important: Since water pressure can fluctuate greatly, depending on water usage, water temperature, etc., a special water pressure test gauge, made by WATTS should be used. Following the instructions packed with the gauge, install the gauge on a cold water sillcock and leave installed for a least 24 hours. The red indicator on the gauge will indicate the highest pressure measured while installed. | ||
3. | If water pressure exceeded 80 PSI during the time period pressure was checked, thoroughly explain the problem and advise the customer of the following possible solutions. | |
* | Install a pressure only relief valve anywhere within the closed system. The setting on this pressure only valve should be approximately 10 PSI below the water heater's combination T&P valve. The discharge pipe from the pressure only valve should be piped to a suitable drain or outside the home. Explain that flow through this valve will usually not exceed a few quarts per day. | |
* | If a functioning pressure reducing valve is not already in the supply line suggest that, if permitted by codes, one with a suitable bypass be installed. | |
* | Explain that the best and surest way to solve the problem is the installation of an expansion tank suitable for potable water. |